Terms And Conditions

IT IS IMPORTANT THAT YOU READ CAREFULLY AND UNDERSTAND THE FOLLOWING TERMS AND CONDITIONS.
These Terms of Service govern your rights and obligations as users of this Platform administered and managed by Freceipts. Unless otherwise provided by Freceipts, all new Platforms introduced and managed by Freceipts shall be governed by these Terms & Conditions. By registering an account with Freceipts and accessing any of the Platform, you acknowledge and accept that your usage of the Platform (or any of them) shall be governed by these Terms of Service and any other specific rules, procedures, terms, and conditions for the products, services, or facilities offered as determined or as may be amended by Freceipts at any time or from time to time at its absolute discretion. The terms “Freceipts,” “we,” “our,” or “us” refer to Freceipts. The term “you” refers to the user or viewer of this Platform and/or Service. These Terms and Conditions apply to your use of all of this Platform and Service owned or operated by Freceipts. You acknowledge that you are aware of the contents of and agree to be legally bound by these Terms and Conditions.

1. Definitions
   In these Terms of Service, the following words and expressions shall have the following meanings unless the context otherwise requires:

• Account: Your account duly registered with Freceipts to facilitate you using the Services available on the Platform (or any of them).

• Buyer: A person who purchases items on the Platform.

• Gift Card: An electronic gift card purchased on any of the Platform which contains a stored value available for redemption on the Platform.

• Mobile Credits: Mobile phone credits.

• Items: The goods and services listed by you for sale on the Platform.

• Parties: Collectively, Freceipts and you.

• Platform: Collectively, the web Platform presently known as Freceipts.com, Freceipts App (Android & iOS), and such other web Platform of Freceipts administered and managed by Freceipts.

• Services: The services provided by Freceipts on the Platform, including, without limitation, reselling and retailing online games and related merchandise, games publishing, online marketplace for sale of Items, subject to the conditions in these Terms of Service.

• Purchased Item: Your item listed on the Platform purchased by the Buyer.

• FRC: The electronic credit value available in the Account at any time.

• Terms of Service: These Terms of Service governing the use of the Services by you, as may be amended at any time and from time to time.

• Virtual Items: Collectively, virtual in-game items and virtual currency, including, without limitation, virtual coins, tokens, or points acquired in the course of playing games on the Platform.

2. License to Use
   In consideration of you agreeing to these Terms of Service and your continuing observance and compliance with these Terms of Service, Freceipts hereby grants you a non-exclusive, non-transferable license to access the Platform and use the Services upon the terms and subject to the conditions stated herein.

3. Representations and Warranties
   You are above 13 years old. Should you be less than 13 years old, your parents are aware and have consented to you accessing the Platform and using the Services.
   Your personal information and the documentation submitted in this respect, including, without limitation, your full name, telephone number, correspondence address, and email address, are true and accurate. You shall forthwith notify us in writing of any changes in your personal information.
   You shall keep the password to the Account secure and confidential. You shall not at any time and under any circumstances reveal or disclose your password to the Account to any unauthorized party and shall take all steps to prevent the disclosure of the password to the Account to any unauthorized party.
   Save as otherwise permitted by Freceipts, you shall not, directly or indirectly, use the Services for any commercial purposes.
   You shall not use the Platform or the Services (or any of them) to conduct any fraudulent, immoral, or illegal activities or such activities that may infringe the intellectual property rights of third parties.
   You shall not use any intellectual property belonging to Freceipts or any publishers listed on the Platform, including, without limitation, trademarks or trade names, whether registered or not, without the prior written consent of Freceipts.
   You shall not be disruptive, be offensive, or be a nuisance in any manner whatsoever to other users of the Platform or the employees of Freceipts.
   You shall not directly or indirectly recruit and/or poach any customers obtained from the usage of the Platform.

4. Use of Services
   You shall procure, at your own costs and expenses, the requisite equipment and software to connect and access the Platform and the ensuing use of the Services. You shall bear all charges and fees imposed by third parties in relation to and in connection with you connecting your equipment to the Platform (or any of them).
   It is your primary responsibility to ensure that you are acquainted with the guidelines and procedures for the use of the Services that Freceipts may issue from time to time. Freceipts shall not be liable for any errors, losses, or damages caused by your use of the Services.
   It is your responsibility to secure the information of your Account. Any notification or confirmation received by Freceipts from your Account shall be deemed to have been issued by you notwithstanding that such notification or confirmation may have been issued by a third party, whether authorized or otherwise, and you shall be bound by such notification or confirmation.
   Freceipts shall not be liable for acting on the notification or confirmation sent through your Account. Freceipts shall not be obliged to investigate the authenticity or authority of persons effecting the notification or confirmation or verify the completeness of such notification or confirmation. Such notification or confirmation shall be deemed irrevocable and binding on you upon receipt by Freceipts.
   You shall immediately notify Freceipts upon receipt of incomplete, garbled, or inaccurate data or information from Freceipts. You shall also immediately notify Freceipts upon receipt of any data or information which is not intended for you, and you shall delete such data or information from your Account.
   You acknowledge and agree that Freceipts may, at its absolute discretion, refuse or permit you to use the Services without giving any reason or notice thereof.
   Unless otherwise permitted by Freceipts in writing, you shall not upload, post, email, transmit or otherwise make available any unauthorized or illegal activities on the Platform or directly to other users of the Platform.
   You shall not upload, post, email, transmit, or in any other manner whatsoever make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunication equipment, including, without limitation, the Platform.
   You irrevocably and unconditionally allow and permit Freceipts to send to your Account updates on services and events offered or provided by Freceipts.
   

5. Virtual Items
   All Virtual Items reflected in the Account are not actually owned by you.
   You merely have a license to use the Virtual Items on the Platform (or any of them) in accordance with such terms as Freceipts may impose from time to time.
   The value of the Virtual Items reflected in the Account does not represent any credit value in real currency. The Virtual Items cannot be exchanged for real cash.
   Unless otherwise permitted by Freceipts in writing, you are prohibited from selling, transferring, or otherwise disposing of the Virtual Items to any other persons, whether within or outside the confines of the Platform (or any of them).

6. Payment
   You may pay for the Services in such currency that is available on the Platform in accordance with the prevailing exchange rate determined by Freceipts at its absolute discretion.
   You shall be solely liable to make payments and applicable taxes, if any, in relation to and in connection with the usage of the Services (or any of them) through the Account.
   Freceipts shall have the absolute discretion to cancel any payment request made by you without assigning any reasons whatsoever.
   Freceipts shall be entitled to vary, modify, or remove the modes of payment available on the Platform (or any of them) at any time without prior notice to you.

7. Availability of Services
   The Services are usually available on a daily basis unless otherwise specified herein.
   There may be certain times that the Services may not be available due to maintenance or malfunction of the Platform or such other reasons beyond the control of Freceipts. Freceipts makes no warranty that the Services will be available at the times stated herein.
   Unless otherwise provided in these Terms of Service, Freceipts shall be entitled, at its absolute discretion, without notice to you, to change the procedures, the mode of operation of the Services at any time and from time to time for any reason whatsoever.
   Notwithstanding any provisions to the contrary in these Terms of Service, Freceipts shall be entitled to immediately terminate, discontinue, withdraw, or suspend your use of the Services without notice or impose conditions or restrictions on your use of the Service without notice.
   If you do not utilize the Services for a continuous period of 90 days, Freceipts may, at its absolute discretion, charge a fee for the maintenance of your Account.

8. Freceipts Coins (FRC)
   You must maintain sufficient FRC in the Account before you use the Wallet Service.
   FRC can be topped-up in the Account through the payment methods listed on the Platform.
   FRC can be used to purchase any of the Services or Items.
   If there are insufficient FRC when you make a purchase using the Wallet Service, Freceipts shall have the absolute discretion to either reject or suspend the transaction or require you to pay the shortfall through any of the other methods of payment available on the Platform.
   Freceipts shall, as and when it deems fit, amend, modify, remove, or add any FRC or FRC account without prior notice to you.
   The FRC in the Account shall automatically expire on the last day of the second (2nd) year from the day when the FRC was first credited into the Account or such other timeframe as Freceipts may determine, without prior notice given by Freceipts.

9. Gift Card
   Each Gift Card must be redeemed in a single transaction by purchasing any Services on any of the Platform. If the transaction value is less than the Gift Card value, the excess value will be credited into the Account as FRC. If the transaction value is more than the Gift Card value, you are required to settle the shortfall with the FRC available in the Account or through other payment methods available on the Platform.
   Each Gift Card is not transferable and cannot be exchanged for cash.
   Freceipts shall not be liable for any Gift Card that is stolen, misplaced, or misused without authorization. Freceipts shall not be obliged to inquire or verify the redemption of the Gift Card if such Gift Card has been properly obtained.
   If Freceipts has any doubts as to the authenticity of a Gift Card, Freceipts shall have the absolute discretion to withhold, suspend, or cancel such Gift Card without any prior reference to you.
   Each Gift Card shall be subject to such further rules and regulations as Freceipts may introduce at any time or from time to time.
   Each Gift Card shall automatically expire on the last day of the second (2nd) year from the day when the Gift Card was first purchased or such other timeframe as Freceipts may determine, without prior notice given by Freceipts.

10. Limitation on Liability
    You agree and confirm that you shall not hold Freceipts, its employees, agents, or licensees liable for any special, incidental, or consequential damages arising out of and in relation to the Services or these Terms of Service.

11. Intellectual Property Rights
    All copyrights, trademarks, and service marks belong to the corresponding owners/publishers/developers. Freceipts is not related or associated with any of the said owners/publishers in any respect. All services offered on the Platform are offered by Freceipts, not the owners/publishers/developers.

12. Reliability of Platforms
    You are aware that all transactions conducted on the Platform are through telecommunication and data networks.
    You are fully aware that your receipt of the notification from Freceipts and vice versa may be delayed or prevented by factors affecting the relevant service providers and other relevant parties. You accept that Freceipts cannot guarantee the prompt delivery of such notification or confirmation.
    You acknowledge and confirm that you shall take all steps and measures to check and verify the transaction history of your Account.

13. Account
    You shall immediately notify Freceipts if you are aware or believe your Account has been hacked or compromised.
    You shall be liable for all transactions conducted through your Account at any time prior to the receipt by Freceipts of your notification as stated in Clause 14.1
    
    

    14. Disclosure of Information
        Freceipts shall be entitled, and you irrevocably and unconditionally consent and authorize Freceipts to the extent permitted by law, to disclose or release any information pertaining to you or your transactions through the Platform to such extent that Freceipts may at its absolute discretion deem fit to:

    • Such persons as Freceipts may be required to disclose under the applicable law;

    • Such other persons or entities pursuant to any governmental directive or order of the court; or

    • Any other party whomsoever as Freceipts deems fit.
      

      15. Applicable Laws and Regulations
          Your use of the Services shall be governed by the jurisdiction where the contracting entity of Freceipts is domiciled.
          Where required, you shall obtain the approval or consent or permission of the relevant regulatory authorities prior to using the Services.
          For cross-border transactions, you shall not violate the laws existing in the countries involved in the transaction.
          You shall fully indemnify, defend, and hold Freceipts and its related corporations harmless from and against any and all suits, actions, judgments, damages, costs, losses, expenses (including legal fees on a solicitor and client basis), and other liabilities arising from a breach or contravention or non-compliance with any provision of this Clause 16.

      16. Suspension, Termination, Cancellation of Services
          The Services (or any part thereof) may be canceled by Freceipts at any time without prior notice to you. After cancellation, the Services (or any part thereof) may be reinstated in such manner and on such Terms of Service as Freceipts may at its absolute discretion determine.
          Freceipts reserves the right at all times to suspend or block access to and use of the Services (or any part thereof) for any reason whatsoever and for any length of time and upon any conditions that Freceipts may at its absolute discretion determine.
          Upon cancellation or termination of the Services (or any part thereof):

      • All rights granted to you hereunder shall immediately terminate and shall revert to Freceipts.

      • You shall immediately pay to Freceipts all outstanding fees and charges due and owing to Freceipts.
        Freceipts may, at its absolute discretion, decide not to act on any request received by Freceipts after the effective date of termination.
        Freceipts may, at its absolute discretion, decide not to act on any confirmation or request received by Freceipts between the date of notice given to you and the effective date of termination (if there is a lapse of time between the two dates).
        You hereby irrevocably and unconditionally authorize Freceipts to deduct all money due and owing by you to Freceipts (if any) from the moneys that are payable by Freceipts to you in respect of the delivered Purchased Items.

      17. Notices
          All notices and documents required to be given by you under these Terms of Service to Freceipts shall be sent to Freceipts by registered post to the Freceipts address listed on the Platform.
          Any notice or document sent by you to Freceipts shall be deemed served when such notice or document is received by Freceipts.
          All notices and documents required to be given by Freceipts under these Terms of Service to you shall be sent to you by any one of the following methods:

      • Electronic mail to your last known electronic mail address according to Freceipts records;

      • Posting the notice or communication on the Platform;

      • Notices placed with or in any of Freceipts written communications to you;

      • Notices placed through any media; or

      • Any manner of notification as Freceipts may at its absolute discretion determine.

      Any notice, document, or communication given by Freceipts to you shall be deemed to be served and received by you on the day following the sending of such notice or document.

      18. Waiver and Severance
          Any failure by Freceipts to enforce at any time or for any period any one or more of these Terms of Service shall not be a waiver of them or of the right at any time subsequently to enforce these Terms of Service.
          In the event that any provisions of these Terms of Service are declared by any judicial or other competent authority to be void, voidable, illegal, or otherwise unenforceable, Freceipts shall amend that provision in such a reasonable manner as would achieve the intention of Freceipts or at the discretion of Freceipts it may be severed from these Terms of Service, and the remaining provisions remain in full force and effect.

      19. Variation
          These Terms of Service may be modified, added to, deleted, or varied by Freceipts by way of posting on the Platform or in any such other manner as Freceipts may in its absolute discretion determine.
          You agree that continued use of the Services shall constitute your acceptance of these Terms of Service (as modified and varied from time to time).

      20. Assignment
          You may not assign its rights under these Terms of Service without the prior written consent of Freceipts.

      21. Binding Effect
          These Terms of Service shall be binding on your heirs, personal and legal representatives, estate, successors-in-title, and permitted assigns (where applicable).

      22. Return Policy
          Any form of Voucher Code, Voucher PIN, CD Key, Gift Card, Time Card, Expansion, FRC, Game Credits, Pre-paid Card, Telco Credits, or Game Key purchased into your account is neither refundable nor exchangeable.

      23. Refund Policy
          Refunds in the Form of Vouchers:
          For non-verified users, all refunds will be issued in the form of vouchers.
          Vouchers can be used for future purchases on our platform.
          Vouchers are non-transferable and non-exchangeable for cash.
          Refunds in the Form of FRC:
          For verified users, the refund will be credited directly to FRC Wallet.
          FRC credits can be used for future purchases on our platform.
          FRC credits are non-transferable and non-exchangeable for cash.
          Eligibility for Refunds:
          Refunds are only applicable if the service or product has not been used or redeemed.
          Proof of purchase must be provided for all refund requests.
          Process for Requesting Refunds:
          To request a refund, contact our customer service team with your order details and reason for the refund.
          Our team will review your request and provide voucher(s) or FRC credit(s) equivalent to the value of the purchased item(s).
          Non-Refundable Situations:
          Refunds will not be provided for incorrect information entered by the customer during the purchase process.
          Refunds are not applicable if the voucher code has been redeemed or partially used.
          Any promotional or bonus items, including vouchers provided as part of promotions or giveaways, are not refundable and hold no cash value.

      Disclaimer:

      • Voucher Codes:
        Do not include manuals, Installation CDs, boxes, physical cards, or other physical elements.
        You will be able to view your code(s) in your order Transaction page after the completion of your order.
        Once you have completed the purchase for any Pre-Order, Time Card, Expansion, Game Point, Prepaid Card, Trial/Beta/Item Code, or Game Key from Freceipts, this would mean you agree that all information you have entered is accurate and correct.
        Any purchase of Pre-Order, Time Card, Expansion, Game Point, Prepaid Card, Trial/Beta/Item Code, or Game Key from Freceipts is non-refundable, non-transferable, and not exchangeable once sold.
        Freceipts reserves the right to amend any of the terms and conditions above without prior notice.

      • Direct Top Up:
        Please read the product description thoroughly and confirm that the game name, server, game user id, character name, account name, and the amount purchased, i.e., information, are correct.
        Freceipts assumes no liability for wrong purchases made by the customer due to negligence and/or false/wrong information provided, which may result in damages/losses/wrong top-up. By purchasing any products from Freceipts, the customer understands, acknowledges, and accepts this release of liability.
        If you encounter any difficulties, please do not hesitate to contact our Customer Support for further assistance.
        Freceipts reserves the right to amend any of the terms and conditions above without prior notice.