Applicable Laws and Regulations
Your use of the Services shall be governed by the jurisdiction where the contracting entity of Freceipts is domiciled.
Where required, you shall obtain the approval or consent or permission of the relevant regulatory authorities prior to using the Services.
For cross-border transactions, you shall not violate the laws existing in the countries involved in the transaction.
You shall fully indemnify, defend, and hold Freceipts and its related corporations harmless from and against any and all suits, actions, judgments, damages, costs, losses, expenses (including legal fees on a solicitor and client basis), and other liabilities arising from a breach or contravention or non-compliance with any provision of this Clause 16.-
Suspension, Termination, Cancellation of Services
The Services (or any part thereof) may be canceled by Freceipts at any time without prior notice to you. After cancellation, the Services (or any part thereof) may be reinstated in such manner and on such Terms of Service as Freceipts may at its absolute discretion determine.
Freceipts reserves the right at all times to suspend or block access to and use of the Services (or any part thereof) for any reason whatsoever and for any length of time and upon any conditions that Freceipts may at its absolute discretion determine.
Upon cancellation or termination of the Services (or any part thereof):
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All rights granted to you hereunder shall immediately terminate and shall revert to Freceipts.
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You shall immediately pay to Freceipts all outstanding fees and charges due and owing to Freceipts.
Freceipts may, at its absolute discretion, decide not to act on any request received by Freceipts after the effective date of termination.
Freceipts may, at its absolute discretion, decide not to act on any confirmation or request received by Freceipts between the date of notice given to you and the effective date of termination (if there is a lapse of time between the two dates).
You hereby irrevocably and unconditionally authorize Freceipts to deduct all money due and owing by you to Freceipts (if any) from the moneys that are payable by Freceipts to you in respect of the delivered Purchased Items.
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Notices
All notices and documents required to be given by you under these Terms of Service to Freceipts shall be sent to Freceipts by registered post to the Freceipts address listed on the Platform.
Any notice or document sent by you to Freceipts shall be deemed served when such notice or document is received by Freceipts.
All notices and documents required to be given by Freceipts under these Terms of Service to you shall be sent to you by any one of the following methods:
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Electronic mail to your last known electronic mail address according to Freceipts records;
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Posting the notice or communication on the Platform;
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Notices placed with or in any of Freceipts written communications to you;
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Notices placed through any media; or
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Any manner of notification as Freceipts may at its absolute discretion determine.
Any notice, document, or communication given by Freceipts to you shall be deemed to be served and received by you on the day following the sending of such notice or document.
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Waiver and Severance
Any failure by Freceipts to enforce at any time or for any period any one or more of these Terms of Service shall not be a waiver of them or of the right at any time subsequently to enforce these Terms of Service.
In the event that any provisions of these Terms of Service are declared by any judicial or other competent authority to be void, voidable, illegal, or otherwise unenforceable, Freceipts shall amend that provision in such a reasonable manner as would achieve the intention of Freceipts or at the discretion of Freceipts it may be severed from these Terms of Service, and the remaining provisions remain in full force and effect. -
Variation
These Terms of Service may be modified, added to, deleted, or varied by Freceipts by way of posting on the Platform or in any such other manner as Freceipts may in its absolute discretion determine.
You agree that continued use of the Services shall constitute your acceptance of these Terms of Service (as modified and varied from time to time). -
Assignment
You may not assign its rights under these Terms of Service without the prior written consent of Freceipts. -
Binding Effect
These Terms of Service shall be binding on your heirs, personal and legal representatives, estate, successors-in-title, and permitted assigns (where applicable). -
Return Policy
Any form of Voucher Code, Voucher PIN, CD Key, Gift Card, Time Card, Expansion, FRC, Game Credits, Pre-paid Card, Telco Credits, or Game Key purchased into your account is neither refundable nor exchangeable. -
Refund Policy
Refunds in the Form of Vouchers:
For non-verified users, all refunds will be issued in the form of vouchers.
Vouchers can be used for future purchases on our platform.
Vouchers are non-transferable and non-exchangeable for cash.
Refunds in the Form of FRC:
For verified users, the refund will be credited directly to FRC Wallet.
FRC credits can be used for future purchases on our platform.
FRC credits are non-transferable and non-exchangeable for cash.
Eligibility for Refunds:
Refunds are only applicable if the service or product has not been used or redeemed.
Proof of purchase must be provided for all refund requests.
Process for Requesting Refunds:
To request a refund, contact our customer service team with your order details and reason for the refund.
Our team will review your request and provide voucher(s) or FRC credit(s) equivalent to the value of the purchased item(s).
Non-Refundable Situations:
Refunds will not be provided for incorrect information entered by the customer during the purchase process.
Refunds are not applicable if the voucher code has been redeemed or partially used.
Any promotional or bonus items, including vouchers provided as part of promotions or giveaways, are not refundable and hold no cash value.
Disclaimer:
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Voucher Codes:
Do not include manuals, Installation CDs, boxes, physical cards, or other physical elements.
You will be able to view your code(s) in your order Transaction page after the completion of your order.
Once you have completed the purchase for any Pre-Order, Time Card, Expansion, Game Point, Prepaid Card, Trial/Beta/Item Code, or Game Key from Freceipts, this would mean you agree that all information you have entered is accurate and correct.
Any purchase of Pre-Order, Time Card, Expansion, Game Point, Prepaid Card, Trial/Beta/Item Code, or Game Key from Freceipts is non-refundable, non-transferable, and not exchangeable once sold.
Freceipts reserves the right to amend any of the terms and conditions above without prior notice. -
Direct Top Up:
Please read the product description thoroughly and confirm that the game name, server, game user id, character name, account name, and the amount purchased, i.e., information, are correct.
Freceipts assumes no liability for wrong purchases made by the customer due to negligence and/or false/wrong information provided, which may result in damages/losses/wrong top-up. By purchasing any products from Freceipts, the customer understands, acknowledges, and accepts this release of liability.
If you encounter any difficulties, please do not hesitate to contact our Customer Support for further assistance.
Freceipts reserves the right to amend any of the terms and conditions above without prior notice.